Rakuten Broadband Premium

The Virus Filtering service becomes available to all mailboxes and aliases attached to the main Rakuten Broadband Premium account at no extra cost. The filter can be turned on or off as desired for each account attached to the main account. These changes can be easily made at Member's Station.

Please proceed to the Member's Station and follow the links to the sign-up page.

Any sales or technical inquires can be directed to the Customer Center at 0120-987-800, 9.00am-5.30pm, Monday to Friday (excluding National holidays).

Please see here for FAQ.

• Rakuten Broadband Premium recommends that in addition to the Virus Filtering service, all customers install and operate local anti-virus software on their own personal computer to improve protection from Internet threats.

• Virus Filtering service only filters incoming and outgoing E-mail passing through the Rakuten Broadband Premium mail server.

• Rakuten Broadband Premium cannot guarantee 100% protection from Internet threats.

• Rakuten Broadband Premium will not accept any responsibility for loss of income or data, or damage to hardware or software, as a result from an Internet-related threat.

• Virus Filtering service does not protect against Internet viruses transmitted through Web sites, downloads, CDs, or floppy disks.

The Virus Filtering service becomes available to all mailboxes and aliases attached to the main Rakuten Broadband Premium account at no extra cost. The filter can be turned on or off as desired for each account attached to the main account. These changes can be easily made at Member's Station.

Please proceed to the Member's Station and follow the links to the sign-up page.

Any sales or technical inquires can be directed to the Customer Center at 0120-987-800, 9.00am-5.30pm, Monday to Friday (excluding National holidays).

Please see here for FAQ.

• Rakuten Broadband Premium recommends that in addition to the Virus Filtering service, all customers install and operate local anti-virus software on their own personal computer to improve protection from Internet threats.

• Virus Filtering service only filters incoming and outgoing E-mail passing through the Rakuten Broadband Premium mail server.

• Rakuten Broadband Premium cannot guarantee 100% protection from Internet threats.

• Rakuten Broadband Premium will not accept any responsibility for loss of income or data, or damage to hardware or software, as a result from an Internet-related threat.

• Virus Filtering service does not protect against Internet viruses transmitted through Web sites, downloads, CDs, or floppy disks.